Dear Customers
It is with regret that effective from 3rd July 2017 will no longer be accepting new orders.
Whilst we have enjoyed offering this individual service it is unfortunately not something we are able to provide going forwards.
All existing orders will be honoured – if you have recently purchased a test and have yet to return your sample please do so by 31 August 2017 so we can process your results.
Unfortunately we cannot guarantee that samples received after 31 August 2017 will be processed.
For those customers who have already received their results these will be available to you via our website until 31 August 2018, after which they will no longer be available.
If you have any queries please email our support team:
Thank you for your custom.

Contact Us

Please check our Help pages to see if your question has already been answered by our support team. If you have additional questions, you can contact us via the following means:

Email Us

Emails will be responded to as soon as we have an answer for your question - in most cases this should be within 24 hours. If you have a list of questions or have asked questions which require a more technical answer, these may take a little longer.

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