Contact Us

Please check our Help pages to see if your question has already been answered by our support team. If you have additional questions, you can contact us via the following means:

Phone Us

Call and leave a Voicemail message - one of our customer service team will aim to return your call within 24 hours. Messages left between 5:30pm on Friday and 9:00am on Monday, will be responded to on the Monday during office hours.

0345 872 7634

Email Us

Emails will be responded to as soon as we have an answer for your question - in most cases this should be within 24 hours. If you have a list of questions or have asked questions which require a more technical answer, these may take a little longer.

support@myDNA.global

Press & Media Enquiries

For any press and media enquiries, please contact us:

0345 872 7634

support@myDNA.global